![]() ![]() 23, as it struggled to manage its operations in the midst of severe winter weather.Ī further 2,500 flights were canceled on Dec. Southwest had canceled a total of more than 14,500 flights since Dec. Low-Cost Airline Faces Disaster With Tens Of Thousands of Cancellations ![]() 3, for more than a dozen cities, such as New York, Boston, and Philadelphia. Spirit Airlines noted on its website that it was waiving modification charges and fare differences through Jan. 2.Īmerican Airlines also posted on Twitter that it was doing its part to "help get people where they need to be and we’re putting a cap on fares for select cities."Ī United Airlines spokesperson told The Wall Street Journal that it was “capping fares in select cities to make sure our flights are available to as many customers as possible.” Soon after, Delta Air Lines capped fares in all domestic and international markets where Southwest operates through Jan. Transportation Secretary Pete Buttigieg, called for airlines to cap fares in a tweet, saying “I’m encouraged to see several airlines have now committed to this step-all of them should." ![]() Reports of stranded travelers and canceled flights during the busy holiday travel season have drawn scrutiny from Biden administration officials and members of Congress. While other airlines have largely recovered from the storm, Southwest has been pushing its employees to work overtime and to assist its overwhelmed crews across the country in restoring its flight schedules. Southwest Operations Break Down as Other Airlines Fill In So far, at least 60 people have died across the country due to weather-related incidents since last week. Meanwhile, a separate winter front has brought further heavy precipitation to the Pacific Northwest and disrupted travel there. The storm moved through the Great Lakes region to the East Coast, causing havoc in cities like Buffalo, New York, after slamming the Plains and Midwest. However, Southwest fared the worse, allegedly due to an antiquated computer system. Rival carriers have capped airfares at several key airports, as a surge of Southwest customers booked last-minute domestic flights, after the low-cost airline canceled thousands of departures.Īir carriers across the United States were forced to terminate thousands of flights as a massive winter storm swept over much of the country before and during the Christmas holiday weekend. In the wake of Southwest Airlines' cancellation disaster over the past week, some competitors are filling in to assist its stranded customers at the end of the holiday travel season. ![]()
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